For more detailed product inquires or saddle adjustment suggestions, please click "Contact Us" to fill out our form, and we'll get back to you within 1 business day. Please include your BiSaddle order number in your message.
Business hours: Monday-Friday 9am-4:30pm mountain time, excluding holidays

Back to BiSaddle

BiSaddle

Are your saddles adjustable?

How do I know which BiSaddle is right for me?

How do I rack my bike?

What if I am making contact with the frame while riding?

Oval Rails vs Round Rails?

Coupon code not working?

General Information & FAQs

How do I adjust for Asymmetry?

How do I adjust my BiSaddle?

How can I make my sit bones comfortable?

How do I adjust my saddle for Tailbone Pain?

Do I need a Wedge Kit?

What do I do if I am not comfortable on my BiSaddle?

Why is my saddle is tipping up or down?

Saddle Adjustments / Accessories

How do I install my Rear Bracket/Transition Mount 2 /XLAB Hydration Unit?

How do I install my Transition Mount 1 bracket to my older BiSaddle?

How do I swap out my surface padding?

Where do my Grip Washers go?

Installation Help

What's your shipping policy?

What do I do if my package is lost or delayed?

Do you ship internationally?

Shipping

What is your Return/Refund Policy?

What is your Exchange Policy?

What is your Warranty Policy?

Can my BiSaddle be repaired?

Can I return my BiSaddle for store credit?

Return / Exchange / Warranty

What if I am missing hardware?

What do I do if I overtightened the adjustment bolts?

Hardware Issues

Do you have a Sponsored Athlete program?

Sponsorship

Cádomotus Cycling Shoes Questions

How Can I become a BiSaddle Dealer?

BiSaddle Dealer Program

All articles

Categories