Contact Form 679um1gz

For more detailed product inquires or saddle adjustment suggestions, please click "Contact Us" to fill out our form, and we'll get back to you within 1 business day. Please include your BiSaddle order number in your message.
Business hours: Monday-Friday 9am-4:30pm mountain time, excluding holidays

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BiSaddle

Hello!

Thank you for your inquiry about your saddle!

Depending on the volume of orders, there may be a 1-3 day lead time needed for processing. We fulfill all saddle orders in the order they were placed, and we apologize if this is inconvenient in any way.

Our shipping cutoff for same day expedited/upgraded shipping is 11:30 am MST. If an order is placed after 11:30 am MST, it will ship the next business day. 

If you have any additional questions, please email us at hello@bisaddle.com or call us at 1-877-397-2165

How is BiSaddle different?

How do I adjust / set up my BiSaddle?

How do I know which BiSaddle is right for me?

How soon will my order ship?

What is your warranty / return policy?

I need to change or cancel my order