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We ship worldwide! The best way to accurately calculate the cost to your address is to check the rates in the checkout process.Free shipping is for orders over $250, within the USA only.&#xA0;All orders that are shipped outside the USA will be charged shipping, and will have taxes/VAT/duties that will have to be paid to the shipping service prior to receiving the saddle. If you choose to refuse the saddle due to these fees, you are able to do so, but we reserve the right to deduct the shipping cost and any other fees from the refund once it arrives.

We ship worldwide! The best way to accurately calculate the cost to your address is to check the rates in the checkout process. Free shipping is for orders over $250, within the USA only. All orders that are shipped outside the USA will be charged sh

Do you ship internationally?

Shipping

Are your saddles adjustable?

How do I know which BiSaddle is right for me?

How do I rack my bike?

What if I am making contact with the frame while riding?

Oval Rails vs Round Rails?

Coupon code not working?

General Information & FAQs

How do I adjust for Asymmetry?

How do I adjust my BiSaddle?

How can I make my sit bones comfortable?

How do I adjust my saddle for Tailbone Pain?

Do I need a Wedge Kit?

What do I do if I am not comfortable on my BiSaddle?

Why is my saddle is tipping up or down?

Saddle Adjustments / Accessories

How do I install my Rear Bracket/Transition Mount 2 /XLAB Hydration Unit?

How do I install my Transition Mount 1 bracket to my older BiSaddle?

How do I swap out my surface padding?

Where do my Grip Washers go?

Installation Help

What's your shipping policy?

What do I do if my package is lost or delayed?

What is your Return/Refund Policy?

What is your Exchange Policy?

What is your Warranty Policy?

Can my BiSaddle be repaired?

Can I return my BiSaddle for store credit?

Return / Exchange / Warranty

What if I am missing hardware?

What do I do if I overtightened the adjustment bolts?

Hardware Issues

Do you have a Sponsored Athlete program?

Sponsorship

Cádomotus Cycling Shoes Questions

How Can I become a BiSaddle Dealer?

BiSaddle Dealer Program

Do you ship internationally?Updated a month ago