What do I do if I am not comfortable on my BiSaddle?Updated 5 months ago

Most times, an easy 1-2mm adjustment will make all the difference in the world, so don't be afraid to adjust and experiment with your saddle. When adjusting your BiSaddle, always let comfort be your guide!  

Check out this video to help make sure that your saddle is adjusted and installed properly:

Sometimes a wedge kit can make a big difference in comfort, if the above suggestions does not get you as comfortable as you would prefer.

The wedge kit will change the profile of the saddle to either have a more curved or more flat surface.

Check out the wedge kit here. 

If you have tried multiple widths and wedges and still cannot get comfortable, then please call us for further troubleshooting at (877) 397-2165. 

We have different saddle shapes that may be a better fit for you. Every saddle has a 30 day comfort guarantee, and free exchanges are included within that initial 30 days. Note that your exchanges does not renew the 30 days.

Please email us at [email protected] and we would be happy to assist you with an exchange. Again, an easy 1-2mm adjustment will make all the difference in the world, so don't be afraid to adjust and experiment with the saddle.